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Simple Steps to Get the Support You Need

Sign up a CareAssist account via email. Select either the Basic Membership or the Premium Membership.

 

For Premium Membership, select your preferred subscription plan, either monthly or annually

For CareAssist Premium Members, you can contact us via our phone or email hotline for the Tele-concierge Services or Service Referrals & Appointment Booking.

 

For other products/services, browse and shop at the CareAssist Marketplace

Place your requests and purchases and await the order confirmation and delivery instructions (if applicable) from our aftersales team.

For any aftersales support, you may contact us at support@careassist.com

Our Services

Tele-concierge Services

Access our 24/7 tele-concierge service for information and resources (e.g. government schemes on caregiving), or schedule tele-health consultations, check-ins or appointment-booking for care recipients.

Caregiving Marketplace

Browse and shop for caregiving products and services that best suit your needs in our one-stop CareAssist e-Marketplace.

Home Automation Systems

Equip your care recipient's home with smart home automation solutions to make caring for them easier through remote monitoring and faster response triggering.

Product/Service Referrals

Seek recommendations or referrals on available caregiving products and services through our knowledgeable care agents.